FAQs
Your Order
How long will it take to receive my order?
All of the Camy Nappy Backpacks are on pre-order and will be dispatched in September.
Can I track the status of my order?
Once dispatched, we will provide you with a tracking number that you can use to track the status of your order.
Can I use the Camy Nappy Backpack for other purposes besides carrying baby items?
YES! The Camy with its multifunctional compartments, additional pouches, large main compartment, is suitable for many uses including travel, study, work, just to name a few!
How do I clean and maintain the Camy Nappy Backpack?
- Wipe with a clean damp cloth, wipe off excess water
- Do not bleach
- Do not dry clean or iron
- Do not tumble dry
Do your nappy bags come with changing mats?
YES! All of our nappy bags come with a matching, waterproof changing mat as well as matching 1x insulated organisational pouch and 1x clear organisational pouch.
Is the Camy Nappy Backpack suitable for both mums and dads?
YES! We pride ourselves in the unisex and minimalistic design of the Camy Nappy Backpack. Designed by a Mum and a Dad, this backpack is suitable for all parents.
Is the Camy Nappy Backpack water-resistant?
YES! The Camy Nappy Backpack has a water-resistant internal and external lining making it perfect for shielding you from the elements whilst also protects you from life's messes
Shipping, Returns and Exchanges
Do you offer international shipping?
At the moment, we do not offer international shipping. But watch this space!
What is your shipping timeframe?
Your orders are dispatched from our Melbourne warehouse Monday to Friday Via Australia Post.
All orders placed before midday (AEST) on a business day are shipped the same day. Orders placed after midday will be shipped the following business day. Orders placed on public holidays or weekends will be shipped next business day with the exception of Pre Orders.
Australia Shipping
Standard Shipping: 2-5 Business Days - Free Australia Wide
Express Post: 1-2 Business Days - $15